Education Cancellation Policy


NRS Annual Spring/Fall Conference:

Upon receipt of written notification of cancellation received thirty (30) days prior to the annual conference, registrant is entitled to a refund, minus a $150 processing fee. Due to group commitments to the hotel, no refunds can be given for cancellations received less than thirty (30) days prior to conference. However, upon receipt of a written notice of cancellation, 50% of the registration fee paid will be credited toward a future NRS conference, seminar, product or service. NRS credit is valid for one year from the date of the cancelled event. Substitutes are allowed at any time before the conference. NRS cannot honor requests for refunds or credits received after the event.

NRS Desktop Seminars:

Upon receipt of written notification of cancellation received on or prior to 48 hours before the seminar, registrant is entitled to 100% of the registration fee paid credited toward a future NRS desktop seminar. NRS credit is valid for one year from the date of the cancelled event. No credits or refunds will be given for cancellations received less than 48 hours prior to seminar. Substitutes are allowed up to the day of the seminar. NRS cannot honor requests for credits or refunds received after the event.

NRS Investment Adviser Compliance Training (Onsite):

Upon receipt of written notification of cancellation received thirty (30) days prior to the onsite event, registrant is entitled to a refund minus a $125 processing fee or 100% of the registration fee paid credited toward a future NRS event. Upon receipt of written notification of cancellation received on or prior to 14 days before the event, registrant is entitled to 100% of the registration fee paid credited toward a future NRS event. NRS credit is valid for one year from the date of the cancelled event. No credits or refunds will be given for cancellations received less than 14 days prior to the event. Substitutes are allowed up to the day of the event. NRS cannot honor requests for credits or refunds received after the event.

Emergencies and Extenuating Circumstances:

In the event of cancellation due to illness, death in the family, or a documented emergency including an SEC or State examination, clients will be given the option of a full refund, or credit for the full registration fee, which can be used for any future NRS Education event. The $150 conference processing fee, if applicable, will be waived. NRS credit is valid for one year from the date of the cancelled event.

Program Cancellation on Part of the Sponsor:

In the event a planned and advertised NRS event must be cancelled by NRS, enrollees/attendees will have the option to:

  • Receive NRS credit for the full amount of enrollment or registration fee paid; or
  • Receive a refund for the full amount of enrollment/registration fee paid.

NRS assumes no liability for any costs, charges or penalties incurred by the attendees (e.g. airfare) should an NRS event sell out, be cancelled or rescheduled.

Complaint Resolution:

For more information regarding administrative policies such as complaint and refund, please contact NRS at (860) 435-0200 or e-mail training@nrs-inc.com.