Critical Skills for High-Performance Compliance Professionals: Emotional Intelligence for High Performing Leaders
Emotional Intelligence - The Science of Influencing Others
Emotional Intelligence (EI) is now considered to be an x-factor in personal and professional leadership and is one of the most important ideas to hit the business world in recent years. First introduced in the 1970s by Dan Golemen, Emotional Intelligence is rooted in science and the neurological nuances of the brain, and is the study of how emotions are regulated in the brain. EI is the ability to manage emotions in a healthy and productive manner.
Developing our intelligence around emotions is a learned skill set - just like any other skill - and involves self-awareness, self-regulation and management of our emotions and connecting better with others both personally and professionally. As leaders, it is helpful to also know how to help others with their emotional awareness, management and connection.
Presented by emotional intelligence certified trainers from The Southwest Institute for Emotional Intelligence, this course will introduce you the tenets of Emotional Intelligence through lecture, discussion and a series of interactive exercises, using compliance-related situations to demonstrate how an understanding of EI can help resolve conflicts and improve the effectiveness of a firm’s compliance program.
After attending this course, attendees should be able to:
- Define aspects of Emotional Intelligence and identify its impact on leadership, engagement and influence in a compliance environment
- Use competencies of emotional intelligence - Self Awareness, Self-Regard, Optimism, Resiliency, Authenticity, Impulse Control, Empathy, and Communication
- Distinguish between intention and impact
- Recognize the brain science behind strong emotions, demands, setbacks and ambiguity to help resolve conflicts
- Evaluate the impact that pressure and stress have in decreasing complex thinking
- Use the “SOSS" emotional recovery, building bridges and self-awareness tools to add another skill set to your leadership and conflict-resolution toolbox
- Participate in interactive exercises to help reinforce awareness of emotional intelligence and resolve compliance-related issues
For Whom: Designed to increase the professional competence of financial securities professionals with legal, compliance, technology, operations and management responsibilities
Suggested Skill Level: Intermediate
Instructional Method: Group-Internet-Based and Group Live
Pre-requisites for participation: No prerequisites are required.
Advance preparation: None
Continuing Education Credits:
NRS Continuing Education Guide
Maximum Recommended CPE Credit: 2 in the Regulatory Ethics field of study
Maximum Recommended IACCP® CE Credit: 2
Maximum Recommended CA MCLE Credit: 2